Privacy Policy

1. Information We Collect

We collect the following types of information from our wholesale customers:

a. Information You Provide Directly

When you create an account, place an order, or contact us, you may provide:

• Your name
• Business name
• Email address
• Shipping and billing addresses
• Phone number
• Order notes or inquiries

Note: We do not collect or store your payment details.

b. Information Collected Automatically

We automatically collect your IP address when you visit our website. This is used for basic security, fraud prevention, and traffic analytics.

We do not collect other technical data (like browser type, device, or location) beyond IP address.

2. How We Use Your Information

We use the information you provide and the IP address we collect to:

• Process and fulfill your wholesale orders
• Communicate with you about your orders, account, and customer support requests
• Keep you informed about new products and promotions that may be relevant to your inventory needs
• Sending Abandoned cart reminder email
• Improve our website, services, and user experience
• Protect against fraud and unauthorized use
• Comply with legal and regulatory requirements

We do not use your information for purposes unrelated to our business or share it with third parties except as necessary to process orders or comply with the law.

3. Sharing and Disclosure

PierceBody does not share your personal information with third parties except as necessary to provide our services. Your information is used internally to process orders, communicate with you, and send newsletters and abandoned cart emails directly from our team.

We may share your information with trusted partners such as shipping carriers to deliver your orders.

We may disclose information to legal and regulatory authorities when required by law or to protect our rights.

4. Data Retention

We retain your personal and business information only for as long as necessary to:

• Process and fulfill your orders
• Provide customer support
• Comply with legal and regulatory requirements
• Maintain accurate business records, including invoicing and accounting

If you request deletion of your account or personal data, we will remove it from our active systems unless retention is required by law or for legitimate business purposes.

To make a data deletion request or inquire about your data, please contact us at support@piercebody.com.

5. Security

PierceBody takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

These measures include:

• Secure servers and encryption protocols
• Restricted access to personal data by authorized personnel only
• Regular monitoring and updating of security practices

While we are committed to protecting your information using industry-standard security measures, no system can be completely impervious to all risks. We continuously work to enhance our security to keep your data safe.

If you suspect any unauthorized use or breach of your data, please contact us immediately at support@piercebody.com.

6. Your Rights

We want you to feel in control of your personal information. Depending on where you’re located, you have rights like:

• Accessing the info we have about you
• Fixing any details that might be wrong or outdated
• Asking us to delete your data (when allowed by law)
• Choosing to limit how we use your info
• Withdrawing your consent if you previously gave it
• Getting a copy of your data in a format you can use elsewhere

7. Cookies and Tracking

Our website uses cookies to help improve your experience and make browsing easier. Cookies are small text files stored on your device that remember things like your login status or preferences.

We use cookies to:

• Keep you logged in during your visit
• Remember your settings and preferences
• Analyze website traffic to help us improve our site

We do not use cookies or tracking tools to collect personal information beyond what’s necessary for these purposes. Most browsers allow you to control or disable cookies if you prefer.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please feel free to get in touch with us:

Email: support@piercebody.com

Address: Piercebody.com
                 296, Charoenkrung Road,
                 Soi 43 Bangrak,
                 Bangkok, 10500,
                 Thailand
                 Tel : +662-6391427