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Piercebody.com ships all the orders within 24 hours days from cleared
payment time. If your orders is during the weekend or after hours on
Saturdays, then the estimated delivery date is based on the following
Monday. Orders placed during federal holidays may create an additional delay
in the starting date of your order.
We are very
flexible in shipping formalities and we always ship the parcel as per our
customer instructions. We will take all special care to make sure their
global purchase experience as same as their local purchase in their own
country.
Shipping Methods for United States & Canada
All the USA orders are shipped (grouped) in a day or two (business days) from
Thailand by express post to our hub in Florida. The total shipping delivery time taken to reach the
customers in the United States will be 5 - 7 days because they will
reach as a group to our hub in Florida by express post and the items will be
dispatched individually to
our customers.The postal service used is USPS and tracking number
will be updated to the customer in 3 days after order is shipped
out.
Shipping Methods for Europe
All the Europe country orders will be shipped (grouped) in 1 – 2 days from Thailand
by express post to UK. Then all the orders will be shipped out from UK to
the estimated location in Europe through Royal Mail which will reach the destination
faster within 5 – 7 days. We are shipping directly from our factory
in Thailand to our shipping center in UK where all shipments are
forwarded to our customers.
As the final shipment comes from UK, our customers from
countries within the European Union don't have to pay customs duty.
You also don't have to pick up any shipments at the customs office,
you will receive all shipments directly from your national post
service without any additional costs.
Shipping Methods for Other Countries
Shipping to countries like Australia,South Africa or any
other continents need not worry. We have already improved our
shipping service where your parcel is included also.
We strive each day to improve in order to provide the quickest and a
reliable delivery each time.
All
the orders will be shipped from Bangkok, Thailand. Once your order
has been shipped, an e-mail will be sent to you regarding your order
has been shipped. This also indicates which carrier was used and a
method of tracking the order to your door ( Tracking only for FEDEX,EMS
& UPS ). We have the tracking information for the normal
shipping method ( International Airmail shipping delivery time
around 7 to 12 business days)
*
Note - The delivery period varies on the customers location.
Express Shipping
FEDEX,UPS and EMS
   
EMS - Express Mail Service.
UPS
& FEDEX EXPRESS, the world leading door to door
delivery service provider. All internet orders receive a special promotional
discounted shipping rates which are well bellow current UPS/FedEx shipping rates.
Free shipping for a limited period with retail is a minimum order of
$25 or equivalent value in other currency.
Refused packages and returned packages because of wrong or
undeliverable address or any other reason caused by the customer IS
only refunded on request (shipping charge included) or reshipped on
request with the shipping fee charged again.
We accept return of all products that are
defective, or shipped in error. Returns must be made within 7 days of you receiving the order.
We give store credit for returned merchandise
Return (postage etc.) costs are not credited or refunded.
An e-mail will be sent to you
regarding your orders has been shipped and indicating the courier service
used and a tracking number.
We have organized ourselves into different work shifts to serve you better.
* Our day serves Asia, Asia-Pacific and European countries. The night shift
serves the Americans and North Americans.
Please note that the delivery times written below are approximate, they
were given to us by the couriers themselves and may increase in case of
customs delays or other rare issues.
If you have any enquiry, please feel free to
contact us at
retail@piercebody.com
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